Interim executive services and management consulting

FiNS Company specializes in helping other companies grow, leap their competition and deliver extraordinary results.

We deliver. We look up and downstream to identify real results and the steps, processes and changes needed to make them work. This comes from being a blend of consultants and operators.

We act and deliver based on deep customer and operational understanding so you can execute.

We have found that there are two philosophies our clients use when looking for help, whether it is temporary horsepower or independent assessments. The first look for generalists who can apply a multitude of experiences across businesses and apply it to their situation. This provides outside thinking to unique situations. The second look for deep expertise to ensure risk free results. We provide the later in consumer technology businesses but do enjoy the former in applying our experience in delivering results to both B2B and B2C businesses.

Helping customers see the value in products and services and then developing a repeatable, sustainable cost effective superior solution is extremely rewarding for us and financially rewarding for our clients and is always our goal.

FiNS Company also executes on its own businesses. This helps us make sure we keep our skills sharp and re-enforces our appreciation for every dollar invested. Recent businesses include:
– Brightstar Care – a skilled nursing business
– SocalFamily.com – COMING SOON

About FiNS Company

FiNS Company was founded by Fred Stefany, former McKinsey Consultant (the theory) and former President of Time Warner Cable for Southern California (P/L owner where rubber meets the road).

Fred brings over 20 years of management expertise from companies such as Disney, Comcast, Time Warner, McKinsey and several smaller companies backed by Sequoia Captial, Hummer Winblad and Redpoint Ventures. Having started and funded his own businesses, Fred understands treating every dollar and customer interaction as gold.

FiNS Company has a deep understanding and passion for consumers, their behavior and how to develop and execute offers, programs and processes to exceed their expectations in an economical manner, which in turn will drive your results.

Notable Engagements since 2010:

Interim GM of a solar company
Solar expansion into new areas
Creating all operations, marketing and sales for a new solar company
Home Automation business selection, launch and operations
Pet services expansion
Trans-continental Video Conferencing Company Merger for PE company

If you would like more information, or would like to engage us, please send an email to info@FiNSCompany.com or fill out the form below and we will be in touch within 24 hours.

Green Tech Expertise

Examples of services we have consulted on and have provided:

Designed and Built both the solar offering and operations for the second largest home builder
Created an affordable home automation service offering for new home owners. This not included product, pricing, sales and training, and care.
Built a activation and support operation for home automation
Built and managed solar net metering and rebate organizations
Designed water conservation offering and value proposition

We would love to help you, please contact us

Growth Services

Most people can cut costs to get to the bottom line, but growing for most companies is a real challenge. Fins Company can help you rapidly build revenue through new products, new channels, sales force effectiveness analysis, as well as sales and pricing strategies.

Speaking sales from the first person you see when you walk in the door to the CEO is hard and uncomfortable. We don’t coach on sales skills, but we do develop incentive programs, evaluate effectiveness, create sales tools and strategies that have help our clients more than double sales in a single year.

Whether you are the incumbent or challenger, we thrive on helping you win. It can be long term or short term based on your goals. We can be a paid partner or share in your success. That’s how confident we are in getting you results.

Not only have we designed the work, in many cases we built and managed the teams and programs needed for growth. Our experience includes:

New Product Creation for a Large Homebuilder.

Built all sales, marketing, customer operations teams for a new solar and home automation business. Identified needed functions and hired team of over 30 people across 6 departments. Created “concierge” program for new homebuyers that resulted in large satisfaction gains. Created a 6 step training and certification program for sales associates. Built and managed a rebate team that got over $15M in rebates in its first 18 months. Implemented an in home activation team to activate solar and automation and train homeowners on its benefits. Specified and managed system for internal operations and a customer portal.
Product expansion and new sales channel development for a VC funded press release distribution company.

Created a new inside sales channel (higher effectiveness and margin), tripled distribution with key contracts and added new higher margin complimentary product lines resulting in a doubling of sales and a key strategic partnership with NASDAQ.
Launchand management of a skilled nursing business.

Created a new skilled nursing business. Opened the doors, hired the team, got contracts, obtained state license and JCAHO accreditation and built the business to over 100 nurses and $2M in revenue in 2 years before selling it for a profit. Performed all aspects of business from due diligence through sale of business.
Growth strategy for a digital signage company.

Performed a growth strategy for the CEO that resulted in a new financial structure and funding strategy. Identified funding sources and their requirements, prepared company business plans and proformas and made introductions to the funding sources.
Sales expansion for a Life Insurance company.

Established new sales channels for life settlement product lines. Created and implemented marketing campaign to support the channel.

Operational Improvements

We have run businesses of different sizes with different constraints. We don’t want to run yours but we want you to win and that’s how we get rewarded. Knowing we are consultants, we also make it a priority to educate your staff so that they can both implement and continue to improve the operations after we leave.

We specialize in very quick evaluations that take advantage of McKinsey’s hypothesis driven problem solving approach. We then translate the approach into the strategy and shortly thereafter into tactical actions with a discrete work plan. This work does not boil the ocean and 90% of the work is on improving operations with real cookbook steps to be implemented. We can stay and help implement or not, that is your choice. Many clients ask for help with organizational advice to ensure the changed operation is staffed properly. Our independent assessments complement internal assessments and ease any needed transitions.

Some of the examples of past work include:

Cost reduction for telecom switch company.

Analyzed the complete business for a global European telecom equipment company. Assessed risk of reduction and implemented a plan to reduce costs 20%.
Operational Implementation at Comcast Online.

Designed and built the installation and care organizations. Created operational manuals, processes and procedures. Created and implemented new inventory policies that resulted in significant cost savings.
Creating operations for a personalized news service.

Built marketing, product management and 100 person news organization. Created processing steps for the ingestion and creation of over 500 news stories a day under tight deadlines. Implemented a customized video new service that served over 50 TV stations. Trained both TV station news personnel and IT staffs on processing online news.

Merger & Acquisition Services

Some sample assignments and results:

An international video conferencing company.

Project managed a merger of 2 video conferencing companies. Helped merge sales teams which included compensation plans, account management and offices across the United States and Europe. Oversaw the combination of systems and call centers that resulted in the reduction of employees and the managed closing of 2 call centers with minimal effect on operations. Advised on important soft aspects of culture, communications and separations. Project achieved the 30% reduction that was planned in the acquisition financing.
Large Cable Merger.

While managing over 4000 employees and a $650M P/L, managed the acquisition of both Adelphia and Comcast in the Southern California market. The work started at due diligence and ended several years later. The scope included all aspects of the business from personnel to plant infrastructure, to product offerings and discount strategy. . The project changed out 1 call center and 2 truck yards and increased Customer satisfaction from a negative net promoter scores to the second highest in the company while meeting EBITDA goals.
Due Diligence for GE Capital.

Lead a small team to evaluate a major expansion into the logistics market. Evaluated the overall market, global service providers and acquisition candidates.

If you are involved in a company that needs a little help to get to that next level,please contact us to hear how we can help.